We need 1-3 business days* to create your personalised products before they will be shipped.
Note: Delivery time is additional to the creation time for your order and during peak times and sales, our team may require a bit more time to craft your items with care. We're grateful for your understanding and patience.
Explore our shipping options below and check our tables for estimated delivery times based on your location and chosen service.
Shipping Options
Standard Envelope (No Tracking)
Ideal for adventurers without tight deadlines. Seeking speed or tracking? Upgrade to Standard Parcel or Express Post.
Standard Parcel (Tracked)
Ideal for adventurers who like to track their delivery and have peace of mind for meeting delivery windows.
Express Post (Tracked and Fastest)
The ultimate choice for adventurers who love speed and tracking. Ideal for those with tight schedules or who want the speediest service.
Shipping Delivery Tables
AUSTRALIA
| Service |
Delivery Time |
| Envelope |
6-10 business days* |
| Standard Parcel |
2-10 business days* |
| Express Post |
1-5 business days* |
NEW ZEALAND
| Service |
Delivery Time |
| Envelope |
10-15 business days* |
| Standard Parcel |
5-7 business days* |
| Express Post |
2-5 business days* |
US & CANADA
| Service |
Delivery Time |
| Envelope |
10-15 business days* |
| Standard Parcel |
5-9 business days* |
| Express Post |
3-6 business days* |
SINGAPORE
| Service |
Delivery Time |
| Envelope |
10-15+ business days* |
| Standard Parcel |
5-7 business days* |
| Express Post |
3-6 business days* |
Custom and Duty Charges: International deliveries may be subject to customs or import taxes/ COD fees. Unfortunately, these charges are beyond our control and we can’t cover them.
Friendly Reminder: Delivery time is additional to the creation time for your order and is calculated from date of dispatch. Express Post applies to delivery speed only and doesn't reduce order creation time.
Business days refers to Australian Eastern Standard Time Monday-Friday only (excluding public holidays and weekends).
Proudly Based in Australia: From our Australian HQ, we invite you to join the Hippo Blue family and experience your next adventure with our personalised creations.
Free Name Day Label Pack Orders: Please allow up to 28 days from purchase date for these to arrive in your mailbox. Pick up not available for this promotion.
Delivery Time: Please consider this as a guide only, as it doesn't account potential delays. Calculate delivery to your area HERE. We ship from postcode 3175.
Shipping Rates: Determined at checkout based on weight and location. The price covers shipping, handling, and packaging. View estimated shipping rates HERE.
Customer Pick-Up: Melbourne-based Australian residents only. 9am-5pm Monday to Friday (ex. public holidays & Christmas Closure Dates). Min. order $20
Click HERE for map pick-up location.